Opportunities for overtime and shift pick-ups
Fly for free on any open seat on all Southwest flights (your eligible dependents fly, too)
Up to a 9.3% 401(k) Company match, dollar for dollar, per paycheck*
An annual ProfitSharing contribution toward retirement—when we profit, you profit**
Competitive health insurance for you and your family
Opportunity to buy Southwest Airlines common stock at a 10% discount

Job Summary

Provides legendary Customer Service by assuring aircraft is provisioned and fully serviced with supplies while in compliance with Company, contractual and regulatory requirements.
Southwest will provide a stable work environment with equal opportunity for learning and personal growth. Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Responsibilities

Warehouse area:
Works in warehouse, preparing items for stocking and operating forklift and pallet jacks as necessary
Packs and repacks liquor, beer, wine containers and completes inventory with an electronic device
Warehouse area:
Works in warehouse, preparing items for stocking and operating forklift and pallet jacks as necessary
Packs and repacks liquor, beer, wine containers and completes inventory with an electronic device
Loads and stores multiple bags of ice for loading onto provisioning trucks. Handles 30 or Works in a cooperative spirit to ensure the success of our Company
Must be able to meet any physical ability requirements listed on this description
May perform other job duties as directed by Employee’s Leaders

Southwest Airlines is an Equal Opportunity Employer

Knowledge, Skills And Abilities

Must be able to read, write and fluently speak and understand the English language
Must be able to successfully complete Provisioning Agent training (classroom and on-the-job) and probationary and/or evaluation period
Prior to completion of probationary period, Employee must abide by the Probationary Attendance Control Policy
Employee must maintain a satisfactory rating on all performance evaluations, which are given at 50 day, 100 day, 150 day and annually
Must be aware of hazardous situations and be able to handle emergencies as needed
Must work under tight time constraints to accomplish quick turns of aircraft
Must be alert to moving vehicles, aircraft, or personnel
Must be able to use radio equipment
Must be able to communicate information and instructions verbally and/or with radio equipment
Must be able to type and/or use computer keyboard with sufficient speed to meet demands of the job
Must be able to work on provisioning trucks and provisioning stands at heights of 10 feet or above
Must be able to read documents, follow instructions, learn and understand provisioning procedures, rules, and regulations including federal and local security regulations

EDUCATION

Experience

LICENSING/CERTIFICATION

Must be able to obtain a SIDA badge and meet all local airport requirements
Must possess a valid state motor vehicle operator’s license
May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights.
Requires you to obtain and maintain USPS Clearance and meet all requirements to handle US Mail

Physical Abilities

Must be able to perform the job functions within a limited space and able to lift and move items of 70 pounds and/or, more on a regular basis and repetitively lift weights of 25 to 65 pounds on raised surfaces
Must be able to observe, and discern safety practices and communicate with Team members verbally and in writing
Must be able to bend, stretch, and squat to position self while working in the designated work areas including aircraft galleys, provisioning vehicles, warehouse/office area, and other designated work areas
Must be able to operate cutting tools to open supply boxes

Other Qualifications

Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Must be able to work various shifts including nights, weekends, holidays, and overtime as outlined in the labor agreement
Must be fully vaccinated against COVID-19 by start date to comply with Executive Order 14042, which requires employees of federal contractors to be fully vaccinated against COVID-19
401(k) match contributions are subject to the plan’s vesting schedule.
ProfitSharing contributions are subject to the plan’s vesting schedule and are made at the discretion of the Company.