Singapore Airlines Career | Associate Inflight Services (Operations) Job in Ang Mo Kio

The successful candidate will join the Inflight Services (Operations) department in SIA Customer Experience Division. He/She will support the team to ensure Inflight Catering and Aircraft Interior Cleaning (AIC) standards are met.

Key Responsibilities Include

  • Operational Duties
  • To monitor ad hoc aircraft changes / Adhoc flight delays and assist SIN & affected stations on any requests.
  • Assist & arrange cabin loading for stations on a request basis
  • Clear Cabin Crew Voyage Reports (CCVRs) and conduct investigation
  • Perform Aircraft checks on aircraft on cleanliness standards by AIC
  • Conduct checks onboard aircraft on uplift requirements by AIC
  • Generate ODR for discrepancies found onboard and feedback to all relevant sections for rectification
  • Monitoring CCVRs and Inflight Feedback/Complaints
  • Monitor and investigate CCVRS and complaints; liaise with parties concerned for possible reasons and follow up actions
  • Important Flight Handling
  • Be rostered to handle VIP flights, Entry of Service of new aircraft/flight.
  • Assist in monthly Service Level Audit Checks
  • Take part in the monthly Service Level Audit checks conducted by Inflight Services Department Management: Ground and Aircraft checks
  • Station audits and Catering Start Up
  • Assist with station audits at overseas stations, prepare audit reports and follow up with station
  • Assist with station start up for new catering stations

Required Skills

  • A diploma in any discipline
  • Experience in operations would be an advantage
  • Proficiency in excel skills
  • Having a class 3 driving license will be preferred
Fantastic Weekend Getaways In South Carolina You Must Try Fantastic Vacation Spots on the East Coast for 2023 Fantastic Vacation Spots in the Midwest USA for Families Fabulous Day Trips From Austin Worth The Effort Exciting Things To Do In The Smoky Mountains USA