Republic Airways Career – Crew Scheduler Job in Charlotte

Crew Schedulers are an integral part of the SOC and serve as a critical component to the airline’s operation. They ensure each scheduled flight departs on time with a legal and qualified crew, and follows all policy and procedures for maintaining crew legalities to prevent disruptions in day-to-day operations.

What You Will Do:

  • Maintains the integrity of the flight schedule by ensuring that all segments have been assigned to a legal and qualified crew.
  • Maintains compliance with applicable Union agreements, Company policies, and FAA regulations.
  • Fields phone calls from crew members, providing excellent and timely customer service.
  • Processes sick calls, emergency leaves and other daily schedule modifications.
  • Anticipates operational disruptions and solve them in a proactive manner.
  • Ensures that changes to the published schedule are communicated to crewmembers in a timely manner.
  • Coordinates with dispatchers and other departments to resolve problems that arise during the day-to-day operation and implements plans to correct operational issues.
  • Communicates professionally with vendors such as Hotel Connections, Uber, etc. via email and phone.
  • Books hotels, deadhead and ground transportation as needed.

Must Have Qualifications:

  • High school diploma or general education degree (GED).
  • 2+ years of customer service or call center experience (additional education may be substituted for experience).
  • Familiarity with Windows OS, including Microsoft Office Suite and various web browsers.
  • Ability to multitask and interact with multiple computer applications.
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