Omni Air International
Omni Air International is a subsidiary of Air Transport Services Group, Inc. (NASDAQ:ATSG), a leading provider of passenger and cargo transportation and related services to air carriers and other enterprises that outsource their airlift requirements.
Omni Air International Flight Attendants
A Flight Attendant is administratively responsible to the Inflight Service Coordinator(s), and functionally responsible to the Purser of the flight to which the Flight Attendant is assigned.
Essential Duties and Responsibilities
Duties shall include, but are not limited to the following:
Assist passengers and fellow crew members during emergency situations, effectively implement instructions from the flight deck crew, and follow Omni established emergency procedures
Ensure compliance with Federal Aviation Administration (FAA) regulations
Ensure passenger compliance with in-flight safety measures
Provide exemplary customer service to exceed customer satisfaction
Comply with all internal standards, policies, and procedures of Omni which include: uniform, grooming, and personal conduct while on duty
Prepare/serve meals & beverages, including alcoholic beverages, peanuts, beef, pork, and/or seafood
Interact professionally with a wide variety of people from a broad range of cultures
Act as an accurate and courteous source of information for passengers, taking immediate steps to initiate service recovery when needed
Responsible for providing excellent customer service to passengers by performing or assisting in the performance of safety, passenger service, and cabin preparation duties
Perform required pre-flight and security checks, reporting any discrepancies to the Purser
Continuously monitor all safety conditions and emergency equipment of aircraft while on ground and in flight
Provide special assistance to passengers, including stowing luggage in overhead compartments, emergency medical aid, and assist disabled passengers
Effectively communicate in-service announcements, safety demonstrations, emergency instructions, and write detailed reports
Comply with the laws, regulations and procedures of those States in which operations are conducted
Comply with all authorities that have jurisdiction over operations that are conducted over the high seas or within a foreign country
Operate mechanical equipment and safety equipment to include: stairs, oxygen systems, aircraft doors (pushing and pulling), evacuation slides/rafts, fire extinguishers, galley equipment, communications equipment, and lighting systems
Must be punctual, dependable, and report for duty as required
Must be able to complete paperwork as needed and utilize basic computer skills
Perform other such duties assigned by the Purser
What it takes to be a Flight Attendant for Omni Air International
Must be 21 years of age or older
Must be able to speak, write, and read fluent English
Must maintain valid travel documentation with no impediment preventing entry to all international destinations serviced by Omni
Ability to work scheduled flight duty periods of 20 hours or more, and deadhead travel periods of 26 hours or more
Ability to work variable blocks of duty days each month and 19 or more continuous days away from base at any time including nights, weekends, and holidays
Test negative on an FAA mandated pre-employment drug test, and on subsequent tests under the Omni drug and alcohol testing policy applicable to employees occupying safety sensitive positions
Must pass a 10-year Background check including a FAA required fingerprint-based criminal history records check
Must be willing to comply with necessary pre-employment checks mandated by the Transportation Security Administration (TSA)
Must attend and successfully complete Omni Flight Attendant training
Education and Experience
High school diploma or GED required
Prior customer service/public service experience required
Physical Activity
Stand/Walk more than 2/3 of flight time and sit less than 1/3 of flight time
Lift overhead up to 60 lbs
Must physically be able to:
Sit in assigned jumpseat with seatbelt, and shoulder harness fastened
Perform tasks that require frequent walking, bending below ankle level, and reaching above shoulder level to access overhead compartments
Open and close cabin door exits and remove over wing exits weighing 60 pounds
Push and pull heavy beverage/food cart
Lift, store, transport or reach for items in compartments
Mental Capability Requirements
Must have ability to apply common sense in understanding and dealing with the flying public displaying conduct that is diplomatic and professional at all times
Must be aware of, and able to recognize and respond to, a variety of situations to include: emergency, medical, and security-related
Ability to understand, remember, and apply oral and written instructions or other information
Ability to communicate effectively so to be understood
Appropriately respond and provide appropriate leadership during emergency/stressful situations and/or in handling disruptive customers
Ability to work independently and collaborate effectively as a team member
Must be able to identify and resolve problems in a timely manner
Ability to make quick decisions which impact the department’s credibility, and services reacting in a positive manner during unexpected and/or serious situations
Ability to complete routine forms, use existing form letters and/or conduct routine oral communication
Omni Air International Benefits
Salary Benefits
$19.87 per block hour with a pay increase starting after the 1st year
Monthly pay guarantee of 65 hours
Per diem is $1.67 domestic and $2.17 international
Immediately eligible for additional call out pay of $200 for when you fly on scheduled days off
Paid training, include travel and hotel
Paid vacation, sick time, and bereavement
401k with company match
During training, trainees receive training pay ($200 per week).
Health Benefits
We pride ourselves on providing our employees with comprehensive insurance package
Medical, dental, vision
Company paid employee assistance program & life insurance
Long term disability insurance
Flight Attendant Benefits
Opportunity to fly internationally to Europe, South America, Asia, and Africa
Provide service to the men and women of our military
Reciprocal jumpseat privileges
United pass travel for employee and immediate family