Manager, Operations System – SABRE Jobs in USA | Spirit Airlines Career

ResponsibilitiesThe Manager, Operations System will partner with key external suppliers (CAE/Sabre Flight Control Suite, NavBlue, S3RUS, and others) to understand business goals, user needs, collect requirements, and synthesize product plans to deliver maximum impact across all areas and ensure efficient operations for the end-user community. This includes providing incident case management, application lifecycle management, and coordination with business users for all change management and testing activities.

  • Provide architecture recommendations, options, and pros/cons on potential changes to relevant solutions.
  • Ensure application and platform requirements meet the needs of the business and the development staff.
  • Implement and manage all Sabre upgrades.
  • Manage the business relationship with Sabre, including tracking contract renewals and statements of work (SOW).
  • Supervise the Analyst Ops Systems’ daily tasks of interacting with IT Engineering, including responding to incidents, monitoring system health, and maintaining documentation.
  • Provide technical guidance to the business units to optimize and streamline the technology and functional processes supporting these business units.
  • Coordinate and host regular supplier review sessions.
  • Evaluate existing applications and platforms to provide recommendations for system enhancements by conducting gap analysis, identifying feasible alternative solutions, and assisting in scoping modifications, User Acceptance Testing (UAT) signoff, and training.
  • Collaborate & provide direction to the IT Engineering team to deploy required changes.
  • Analyze business requirements, costs, benefits, and project needs and determine resources needed to meet objectives through formal business cases, project development, and management.
  • Achieve optimum performance and availability standards under service level agreements by assessing, implementing, and managing appropriate operations solutions.
  • May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies change in workload, rush jobs, or technical developments).

Qualifications

  • Bachelor’s degree or equivalent experience.
  • 5-7 years of experience.
  • MS Azure Certification is an asset.
  • Applicant should possess good customer service skills dealing with external, inter-organizational, and vendor contacts.
  • Must be available for after-hours and on-call support as required
  • Must be able and willing to communicate by phone, video conference, and in-person with team members and appropriate organizations.
  • A successful candidate should demonstrate strong written and verbal communication, problem-solving, organizational, and interpersonal skills.
  • Familiarity with inter-networking concepts such as TCP/IP, DNS, LDAP, firewalls, Local and Wide Area Networks, etc.
  • We are seeking a team player who works well with others and at all levels of management.
  • Self-motivated and able to handle multiple tasks simultaneously, prioritizing work at all stages of the Application Lifecycle.
  • Maintains professionalism and composure during stressful situations.
  • Can understand business processes and underlying systems.
  • Able to take highly technical discussions to the appropriate level to foster proper understanding to drive decisions and forward progress.
  • Possess a high level of integrity, confidentiality, discretion, and ethic; Is direct and open and creates a trusting environment among peers.
  • Builds and sustains relationships with all stakeholders.
  • We are seeking an influential, creative strategist with various ideas. Promotes innovation and improvement of the operations applications for all business groups. Understands the needs of the different groups and meets them without adding costs and complexity.
  • Please be advised that you will be asked to complete a required assessment to be considered for this position. This assessment will be emailed to you after you apply. Please be sure to check your Spam folder and/or junk mail if you do not receive it. *

We offer a competitive salary and comprehensive benefits to our team members including medical, dental, STD, LTD, life insurance, 401(k), paid time off, travel benefits and much more. We strive to maintain a professional, yet friendly environment and promote professional and career development for our Team Members.OverviewAt Spirit Airlines, our mission is to deliver the best value in the sky and be the most successful airline on Earth! We are leaders in providing customizable travel options and make it possible for our Guests to venture further and discover more than ever before by serving destinations throughout the U.S., Latin America, and the Caribbean! Imagine making your mark on an organization introducing 100’s of new aircraft that will double our fleet!

  • Fly With A Winner: We are proud to be one of FORTUNE World’s Most Admired® Companies in 2021. Our constant growth and improvement mean boundless career opportunities. Team Members develop their careers rapidly while building key skills that drive long-term success.
  • The Giving Spirit: We are committed to inspiring positive change in the cities where we work and live. That starts with giving back through Corporate Social Responsibility and The Spirit Airlines Charitable Foundation.
  • Be Yourself: We want Team Members to feel empowered to bring their whole self to work and contribute to our success – that’s why we’re committed to building progress in the areas of Diversity, Equity, Inclusion and Belonging. Our Spirit Family is strong, not despite our differences, but because of them.
  • Travel The World: We offer competitive base salaries with robust health & welfare benefits, including travel & flight benefits for you and your family.

EEOC StatementSpirit Airlines is

Responsibilities

The Manager, Operations System will partner with key external suppliers (CAE/Sabre Flight Control Suite, NavBlue, S3RUS, and others) to understand business goals, user needs, collect requirements, and synthesize product plans to deliver maximum impact across all areas and ensure efficient operations for the end-user community. This includes providing incident case management, application lifecycle management, and coordination with business users for all change management and testing activities.

Provide architecture recommendations, options, and pros/cons on potential changes to relevant solutions.
Ensure application and platform requirements meet the needs of the business and the development staff.
Implement and manage all Sabre upgrades.
Manage the business relationship with Sabre, including tracking contract renewals and statements of work (SOW).
Supervise the Analyst Ops Systems’ daily tasks of interacting with IT Engineering, including responding to incidents, monitoring system health, and maintaining documentation.
Provide technical guidance to the business units to optimize and streamline the technology and functional processes supporting these business units.
Coordinate and host regular supplier review sessions.
Evaluate existing applications and platforms to provide recommendations for system enhancements by conducting gap analysis, identifying feasible alternative solutions, and assisting in scoping modifications, User Acceptance Testing (UAT) signoff, and training.
Collaborate & provide direction to the IT Engineering team to deploy required changes.
Analyze business requirements, costs, benefits, and project needs and determine resources needed to meet objectives through formal business cases, project development, and management.
Achieve optimum performance and availability standards under service level agreements by assessing, implementing, and managing appropriate operations solutions.
May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies change in workload, rush jobs, or technical developments).

Qualifications

Bachelor’s degree or equivalent experience.
5-7 years of experience.
MS Azure Certification is an asset.
Applicant should possess good customer service skills dealing with external, inter-organizational, and vendor contacts.
Must be available for after-hours and on-call support as required
Must be able and willing to communicate by phone, video conference, and in-person with team members and appropriate organizations.
A successful candidate should demonstrate strong written and verbal communication, problem-solving, organizational, and interpersonal skills.
Familiarity with inter-networking concepts such as TCP/IP, DNS, LDAP, firewalls, Local and Wide Area Networks, etc.
We are seeking a team player who works well with others and at all levels of management.
Self-motivated and able to handle multiple tasks simultaneously, prioritizing work at all stages of the Application Lifecycle.
Maintains professionalism and composure during stressful situations.
Can understand business processes and underlying systems.
Able to take highly technical discussions to the appropriate level to foster proper understanding to drive decisions and forward progress.
Possess a high level of integrity, confidentiality, discretion, and ethic; Is direct and open and creates a trusting environment among peers.
Builds and sustains relationships with all stakeholders.
We are seeking an influential, creative strategist with various ideas. Promotes innovation and improvement of the operations applications for all business groups. Understands the needs of the different groups and meets them without adding costs and complexity.
Please be advised that you will be asked to complete a required assessment to be considered for this position. This assessment will be emailed to you after you apply. Please be sure to check your Spam folder and/or junk mail if you do not receive it. *

We offer a competitive salary and comprehensive benefits to our team members including medical, dental, STD, LTD, life insurance, 401(k), paid time off, travel benefits and much more. We strive to maintain a professional, yet friendly environment and promote professional and career development for our Team Members.

Overview

At Spirit Airlines, our mission is to deliver the best value in the sky and be the most successful airline on Earth! We are leaders in providing customizable travel options and make it possible for our Guests to venture further and discover more than ever before by serving destinations throughout the U.S., Latin America, and the Caribbean! Imagine making your mark on an organization introducing 100’s of new aircraft that will double our fleet!

Fly With A Winner: We are proud to be one of FORTUNE World’s Most Admired® Companies in 2021. Our constant growth and improvement mean boundless career opportunities. Team Members develop their careers rapidly while building key skills that drive long-term success.
The Giving Spirit: We are committed to inspiring positive change in the cities where we work and live. That starts with giving back through Corporate Social Responsibility and The Spirit Airlines Charitable Foundation.
Be Yourself: We want Team Members to feel empowered to bring their whole self to work and contribute to our success – that’s why we’re committed to building progress in the areas of Diversity, Equity, Inclusion and Belonging. Our Spirit Family is strong, not despite our differences, but because of them.
Travel The World: We offer competitive base salaries with robust health & welfare benefits, including travel & flight benefits for you and your family.

EEOC Statement

Spirit Airlines is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.

an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.

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