BA CityFlyer – Cabin Crew
As a member of Cabin Crew with British Airways CityFlyer, you will be enthusiastic and passionate about our products and services and focus on putting the customer at the heart of everything you do. You’ll have the opportunity to develop new skills and take control of your career path and be recognised and rewarded for your outstanding contribution.
Your main responsibilities in this role include the following:
Duties and Responsibilities
- To ensure operational safety, security and health and safety responsibilities are performed to the highest standards and are compliant with EASA, British Airways CityFlyer requirements and all other relevant legislation
- Maintain safety compliance at all times with Safety & Equipment Procedures (recency) training
- Deliver world-class service excellence in line with our service standards and behaviours
- To ensure compliance with all corporate policies and procedures in accordance with relevant legislation
- To act as a British Airways CityFlyer role model to crew, colleagues and customers adhering to our uniform standards
- To build effective working relationships with colleagues and service partners to work as one team
- To deliver the crew objectives set by the business .
- To be aged 18 or over at time of application
- Fluent in both spoken and written English
- Previous customer service experience (Desirable)
- Hold a valid passport (with minimum of 12 months before expiry date) with the unrestricted right to live and work in the UK and which allows unrestricted global travel
- You will need to be able to acquire a US Visa
- To undergo a Criminal Record Check for all countries of residence for six months or more in the previous five years and be able to provide satisfactory references for the last five years
- Ability to obtain and retain an airside pass
- Be willing and able to work shifts covering 24 hours a day, 7 days a week, 365 days a year for your entire career
- Be willing and able to spend periods of time away from home and conduct stand-by duties in the proximity of your airport base
- To wear the British Airways uniform to the required standard with no visible tattoos or body piercings. Tattoos or body piercings must never be visible on the body or through uniform clothing and MUST be able to be covered. Only tattoos that can be reasonably covered up are permitted. Plasters and bandages must not be used