We are seeking an Automobile Call Center/Receptionist to join our team! This is a great opportunity to join a high performance team handling all calls for the entire campus. You will be responsible for helping customers by providing world class customer serviceResponsibilities
- Scheduling service appointments and checking status for service
- directing calls to the correct department
- inbound and outbound calls
- work close with the service center
- Document and update customer reWe are seeking an Automobile Call Center/Receptionist to join our team! This is a great opportunity to join a high performance team handling all calls for the entire campus. You will be responsible for helping customers by providing world class customer service
Responsibilities
Scheduling service appointments and checking status for service
directing calls to the correct department
inbound and outbound calls
work close with the service center
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and servicesQualifications
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Phones etiquettes
Ability to prioritize and multitask aptitude
Positive Attitude and professional demeanor and dependable
Excellent written and verbal communication skills
bilingual a plus
required to work weekendscords based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Phones etiquettes
- Ability to prioritize and multitask aptitude
- Positive Attitude and professional demeanor and dependable
- Excellent written and verbal communication skills
- bilingual a plus
- required to work weekends